Delivering Excellence since 1973
In 1973 founder and president Phyllis Apelbaum created a true "service"
organization focusing on two central philosophies.
 Hire hard working, friendly
messenger; compensate them
fairly including benefits and treat
them as your greatest asset!
Give clients true delivery value
and do whatever it takes to meet
and exceed client expectations,
day in, day out.
Today thousands of clients, from two people offices to fortune 500 firms,
count on Arrow, 24 hours a day, 7 days
a week. We provide fast, effective solutions to delivery needs, with
prompt, reliable services and courteous, professional couriers. As a family,
locally owned and operated business, Arrow is large enough to meet nearly every delivery need, yet small enough
to offer personalized, individual
attention to each and every client by
friendly, knowledgeable staff.
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Performance
We only hire the best: our175+couriers
are and always have been "employees",
not independent contractors, who
enjoy company benefits while supplying outstanding services to our clients.
We perform: measuring success one
minute and one package at a time,
we are committed to providing the
highest on-time delivery performance
available in Chicagoland.
We protect our clients: Arrow maintains an insurance program, including Workers Compensation, general liability, cargo
and vehicle insurance, to protect
customers and employees alike.
We represent you well: our fully uniformed messengers add
professionalism to your delivery and
lend security in both you and your
client's place of work.
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