Not sure what service to select? Click on the SERVICE DEFINITIONS & AVAILABILITY LINK to see what’s available and what you can expect for your delivery
An order with “good data” means an order done right. An order with data errors may mean delayed delivery time or extra fees. Click on the “ORDER ENTRY TIPS on how to enter information the right way and ways to avoid common mistakes

Some fields will be pre populated. Change the information as needed.
All fields in red must be populated
Choose your service type. Tip: “BK” means “Bike”
Not all services options are available all day (click on “Service Availability” link at the top for information)
Not sure what service to select? Click on the SERVICE DEFINITIONS & AVAILABILITY LINK
Is this order a “round trip? If so, select a RETURN SERVICE TYPE.

Tip: “Economy” service is not available for round trips

Reference Number. Enter any characters that mean something TO your firm (ie. client name, file number, etc).
Tip: Click the “Save Ref” box to save the reference for the next time you need it
Enter PICKUP FROM and DELIVER TO fields.

Tips:

Just like in school, good spelling counts
Street directions: Enter “S”, “N”, “E” or “W”. No periods or extra letters please
Click the “Add To Address Book” box to save the information to use next time
Delivery Instructions Type in “OK TO LEAVE” if we can leave your item safely without a signature (if recipient not available, office closed, etc.)
“Pickup Date”. Only change this if the order is for a later date
“Ready Time”. Leave this blank if your order is ready at the time you are placing it. If it will be ready later, fill in that time & AM/PM
“Wait For Confirmation” Leave this as “Yes” to receive your order number. This insures we received your order!
“Control Number”. Same as “order number”
Want a hard copy of the order? Click on “Print BOL”.
Need help: Click on the HELP LINK at the top of the Order Entry page

Click on the TRACKING ORDERS button on the tool bar
Select TODAY’S ORDERS for a quick search of your delivery activity by date, or….
Select ADVANCED SEARCH to search by a specific field (i.e. order number, reference number, etc)

Select REPORTS from the tool bar
Select COST SUMMARY or DELIVERY SUMMARY
Both reports can be sorted by such fields as date, caller, reference number, etc